FAQ

Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on the destination. Please note that international orders may be subject to additional duties and taxes, which are the responsibility of the recipient.

It is possible to change or cancel your order as long as it is not yet ready for dispatch. Please contact our customer service as soon as possible if you require a change.

Many of our models are designed for both indoor and outdoor use. Please check the specific product details on our website or contact our customer service for more information on the suitability and durability of our different models under different conditions.

Our Eastmade instruments offer the highest measurement accuracy. They are carefully calibrated at the factory and respond quickly and precisely to environmental changes. Our quality assurance ensures that every device meets our high standards.

At Eastmade we attach great importance to the quality and durability of our products. However, if you need repairs, please contact our customer service. We offer repair and spare parts services to ensure the functionality of your product.

We offer a 30-day return policy on all of our products provided they are returned unused and in their original packaging. The costs for return shipping must be borne by the customer. After receiving and checking the return, we will refund the full purchase price.