Shipping policy
Shipping conditions at Eastmade
At Eastmade we strive to guarantee you fast and reliable delivery of your orders. Here you will find all information about our shipping conditions.
Shipping:
Domestic: For orders within Germany, shipping costs amount to €5.00 net.
International: We charge €21.49 for international shipments. Please note that additional customs fees and taxes may apply, which are the responsibility of the customer.
Delivery times:
Domestic: Delivery usually takes place within 3-5 working days after receipt of the order. Depending on whether products need to be remanufactured, delivery can take up to 15 working days.
International: International delivery can take between 5 to 7 business days depending on the destination.
Shipping partners: We work with the renowned logistics partners DHL and DPD to ensure safe and fast delivery of your order.
Tracking: After your order has shipped, you will receive an email with a tracking number that you can use to track the delivery status of your order.
Packaging: All products are carefully packaged to ensure they arrive to you in perfect condition.
Special instructions:
Please make sure the shipping address is correct to avoid delays.
During peak times, deliveries may take longer than expected.
If you have any questions about your delivery, please contact our customer service.
We thank you for your trust in Eastmade and look forward to delivering our products to you.