Terms and Conditions

General Terms and Conditions

For the online shop under the URL

https://eastmade.de

Operated by

Gebrüder Juppe GbR
Ammonstraße 72
01067 Dresden
Email: kontakt@eastmade.de
Phone Number: +49 172 3631113

- hereinafter referred to as the provider -

1. Scope

These General Terms and Conditions (GTC) apply, once included, to all contracts concluded for the purchase of goods, services, or other goods (hereinafter "goods") in the online shop under the URL mentioned above, in their version valid at the time of the conclusion of the contract. These GTC apply exclusively. Deviating GTC of the customer do not become part of the contract unless the provider expressly agrees to them.

2. Conclusion of Contract

2.1

The offers in the online shop represent a non-binding invitation by the provider to the online shop visitors to submit an offer to purchase the goods offered in the shop.

2.2

The order for the goods is placed via the provider's online order form. After selecting the desired goods, entering all requested mandatory information, and going through all other mandatory steps in the ordering process, the selected goods can be ordered by pressing the order button at the end of the checkout page (order). By ordering, the customer submits a binding contractual offer to purchase the selected goods. The contract is concluded by the provider accepting the customer's offer. Acceptance occurs by the provider confirming the conclusion of the contract in writing or text form (e.g., by email) (order confirmation) and this order confirmation reaches the customer, or by delivering the ordered goods and these goods reaching the customer, or by requesting payment from the customer (e.g., invoice or credit card payment in the ordering process) and the payment request reaches the customer; the time at which one of the alternatives mentioned in the first half-sentence occurs is decisive for the time of the conclusion of the contract.

2.3

Before bindingly submitting the order via the provider's online order form, the customer can review their entries and correct them at any time using the usual keyboard, mouse, touch, or other available input functions. In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard, mouse, touch, or other available input functions.

2.4

The provider will store the text of the contract after the conclusion of the contract and send it to the customer in text form (e.g., by email). The provider does not make the text of the contract available beyond this. If the purchase was made via a customer account in the online shop, the customer can view their orders and the associated order data there.

2.5

The following languages are available for the conclusion of the contract: German, English.

3. Right of Withdrawal for Consumers

Consumers generally have a right of withdrawal for contracts concluded outside of business premises and for distance selling contracts. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. Details can be found in the cancellation policy, which is provided to each consumer at the latest immediately before the conclusion of the contract.

4. Payment, Default

4.1

The prices listed in the online shop at the time of ordering apply. All prices include the statutory value-added tax and, if applicable, the shipping costs listed. The customer is informed about the available payment options in the provider's online shop.

4.2

If "prepayment" is agreed upon, the purchase price is due immediately after the conclusion of the contract.

4.3

If "purchase on invoice/invoice purchase" is agreed upon, payment is due immediately after the conclusion of the contract, unless another payment target is specified in the invoice or in the purchase process.

4.4

If "SEPA direct debit" is agreed upon, payment is due immediately after the conclusion of the contract. Before debiting the purchase price, the customer is informed about when to expect the debiting of the agreed purchase price (pre-notification). The direct debit will not take place before the arrival of this pre-notification and not before the deadline mentioned in the pre-notification. If the direct debit fails due to insufficient account coverage, the provision of an incorrect bank account, or for other reasons attributable to the customer, the customer bears any resulting return debit fees, provided they are responsible for the failure of the direct debit.

4.5

If payment by credit or debit card is agreed upon, the purchase price is due immediately after the conclusion of the contract.

4.6

If payment via "PayPal" is agreed upon, the purchase price is due immediately after the conclusion of the contract. The payment processing is carried out via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

4.7

If "instant transfer" is agreed upon, the purchase price is due immediately after the conclusion of the contract. The payment processing is carried out via Sofort GmbH, Theresienhöhe 12, 80339 Munich.

4.8

If Giropay is agreed upon, the purchase price is due immediately after the conclusion of the contract. The payment processing is carried out via paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main.

5. Reservation of Ownership

The purchased goods remain the property of the provider until the purchase price has been paid in full.

6. Delivery and Reservation of Self-Supply

6.1

Subject to different agreements, delivery takes place within the delivery time specified in the online shop to the delivery address provided by the customer. The applicable delivery times can be found in the online shop.

6.2

Self-collection of the purchased goods is excluded.

6.3

If the provider cannot deliver the ordered goods because they were not supplied through no fault of their own, although they had concluded a congruent hedging transaction with a reliable supplier in time, the provider is released from their obligation to perform and may withdraw from the contract. The provider is obliged to inform the customer immediately about the impossibility of performance. Any consideration provided by the contractual partner will be promptly refunded. Mandatory consumer law remains unaffected by the present paragraph.

7. Warranty

The provisions of statutory warranty law apply.

8. Liability

8.1

The provider is liable without limitation:

• For damages resulting from the injury to life, body, or health, which are based on an intentional or negligent breach of duty by the provider or an intentional or negligent breach of duty by a legal representative or vicarious agent of the provider;
• For damages based on an intentional or grossly negligent breach of duty by the provider or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the provider;
• Due to a guarantee promise, unless otherwise stipulated;
• Due to mandatory liability (e.g., under the Product Liability Act).

8.2

If the provider negligently violates an essential contractual obligation, its liability is limited to the contract-typical, foreseeable damage, unless there is unlimited liability according to the previous paragraph. Essential contractual obligations are obligations that the contract imposes on the provider according to its content to achieve the purpose of the contract, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the customer can regularly rely.

8.3

Otherwise, the liability of the provider, as well as the liability of its vicarious agents and legal representatives, is excluded.

9. Data Protection

The provider treats the personal data of its customers confidentially and in accordance with the statutory data protection regulations. For more information, please refer to the provider's privacy policy.

9. Data Protection

The provider treats the personal data of its customers confidentially and in accordance with the statutory data protection regulations. For more details, please refer to the provider's data protection declaration.

10. Final Provisions

10.1 Applicable is the law of the Federal Republic of Germany to the exclusion of the UN Sales Law, as far as this choice of law does not lead to a consumer with ordinary residence in the EU being deprived of the mandatory statutory provisions of the law of his state of residence.

10.2 If the customer is a merchant, legal entity of public law, or a public special fund, the court at the provider's location is competent, unless an exclusive jurisdiction is established for the dispute. This also applies if the customer does not have a residence within the European Union. The location of our company can be found in the title of these GTC.

10.3 Insofar as a provision of this contract is or becomes invalid or unenforceable, the remaining provisions of this contract remain unaffected.

11. Information on Online Dispute Resolution / Consumer Arbitration

The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr.

The provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Our email address can be found in the title of these GTC.